Payment Policy
Payment Policy for Your Travel Agency
1. Down Payment: • A 50% deposit of the total trip cost is required to confirm your booking.
2. Full Payment: • The remaining balance must be paid no later than 10 days prior to your departure date.
3. Payment Methods: • Payments can conveniently be made through our website at YourTravelAgency.com. For any questions or assistance regarding payments, please contact us at: • Email: Hello@yourtravelagency.com • Phone: +962-77-774-0034
Cancellation Policy for Your Travel Agency
1. Standard Cancellation Policy: • More than 30 days before departure: Full refund, minus a 10% administrative fee. • 15 to 30 days before departure: 50% of the total trip cost will be refunded. • Less than 15 days before departure: No refund will be issued.
2. Cancellations Due to Medical or Regional Conflicts: • If a cancellation is due to medical emergencies (supported by official documentation) or war/conflicts in the region: • You may choose to reschedule your trip for a future date within 12 months, subject to availability. • Alternatively, a refund will be provided minus any non-recoverable costs already incurred (e.g., hotel bookings, flight arrangements).
3. Travel Insurance: • We strongly recommend purchasing travel insurance to cover unforeseen cancellations, including medical emergencies or political instability.
4. How to Cancel: • Cancellations must be submitted in writing to Hello@YourTravelAgency.com with relevant supporting documents. For further assistance, feel free to contact us: • Phone: +962-77-774-0034 • Website: YourTravelAgency.com